This page explains what information may be collected when you visit Aicoso, contact support, or follow product links to WordPress.org or WooCommerce Marketplace.
Last updated: May 7, 2026.
The wording below covers the current website scope: static pages, support email, external marketplace paths, and lightweight measurement hooks.
Aicoso is operated by EXPERTPLUGINS TECHNOLOGIES PVT LTD. Aicoso is the current parent brand for the company products and support experience.
For privacy questions, email support@aicoso.com and include enough context for the team to identify the relevant website or product interaction.
If you email Aicoso, we may receive your name, email address, product name, purchase or discovery channel, store context, screenshots, error details, and any other information you choose to include.
Do not send passwords, full payment card details, private keys, or unnecessary customer personal data in a support email.
When you visit the website, standard technical information may be processed by hosting, security, browser, or analytics infrastructure. This can include IP address, browser type, device information, visited pages, referrer information, and timestamps.
This information is used to keep the website available, understand site performance, and improve the clarity of product and support pages.
The website template includes click-event analytics hooks for support email links, WordPress.org links, WooCommerce Marketplace links, and documentation links. These hooks push event details into a browser data layer when present.
The current template does not include a standalone GA4, GTM, advertising pixel, or cookie preference system. If analytics or tag-manager tooling is added, Aicoso should confirm whether cookie consent, regional notices, or a standalone cookie policy are required.
Aicoso pages may link to WordPress.org, WooCommerce Marketplace, WooCommerce documentation, and other third-party pages. Those services may collect information under their own privacy policies and platform terms.
Review the relevant external platform policy before downloading, purchasing, reviewing documentation, or posting in a public support forum.
Aicoso may use information to answer support questions, route product or billing questions, understand purchase-channel context, improve website content, investigate technical issues, protect the website, and maintain records related to support interactions.
Aicoso does not sell support email content as a business practice.
Aicoso keeps support and website records for as long as reasonably needed to provide support, maintain business and security records, comply with legal or accounting obligations, resolve disputes, and protect the website and products.
When information is no longer reasonably needed, Aicoso may delete, anonymize, or archive it according to operational and legal requirements. If you want to ask about access, correction, deletion, or another privacy request, email support@aicoso.com. Aicoso will review and respond to privacy requests as required by applicable law.
Aicoso may update this policy as the website, analytics setup, product channels, or support workflows change. The updated version will be posted on this page with a revised date.
Material changes should be reviewed before publication.
Use the same direct Aicoso support route and include the website page, product, or external channel involved.
